Control Room Supervisor – Dublin 24
Reed is delighted to assist a long standing Client of ours to recruit for a Control Room Supervisor. The successful candidate will play a hands on role in the daily operations while ensuring company standards, procedures, and policies are consistently upheld.
You will act as both a working member of the control room team and as a Supervisor maintaining operational excellence, ensuring service delivery, and promoting a positive and professional team culture.
Duties in the role:
- Oversee and support control room operations, ensuring all activities run smoothly and in line with company standards
- Supervise, coach, and motivate team members with a firm but fair approach
- Ensure compliance with company policies, operational procedures, and client requirements
- Maintain accurate logs, reports, and communications in line with operational protocols
- Liaise effectively with operations management, supervisors, and site teams
- Contribute to continuous improvement within the control room environment
Requirements
Minimum 3 years’ supervisory experience in a fast-paced environment
Excellent communication skills, with fluent spoken and written English
Strong leadership qualities with a professional, fair, and proactive attitude
High attention to detail, with the ability to remain calm under pressure
Proficient in computer-based monitoring, reporting, and communication systems
Flexibility to work mainly days, with occasional night or weekend shifts as operationally required
