Customs Broker Supervisor

Job Description

Supervisory Customs Broker

Reed has the pleasure of recruiting for a Supervisory Customs Broker to join our client's busy and growing global freight operation. Please read on for more details:

Duties in the role:

  • Ensure the customs team are accurate on all import and export customs declarations
  • Also ensure that the team remains compliant on customs classification & clearance - SAD/AIS/GMP/PBN
  • Manage and supervise the customs clearance team, providing guidance, support, and training as needed.
  • Liaise and work with customs authorities, brokers, freight forwarders.
  • Resolve customs-related issues, such as customs holds, examinations and inquiries.
  • Develop and maintain strong relationships with customs authorities and other government agencies involved in the customs clearance process.
  • Monitor key performance indicators (KPIs) to assess the efficiency and effectiveness of the customs clearance process, and implement process improvements as necessary.
  • Produce required reports and documentation to customs authorities and management.
  • Liaise with all departments in the business - purchasing, finance etc., to ensure smooth coordination of activities.
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