Key Account Manager

Job Description

A leading Medical Supplies company in Meath are seeking a Key Account Manager to join their team.

To purpose of the role is to sell products and services to customers including individuals, businesses and government organisations.

Salary €40,000 + €5,000 bonus

Benefits

Office based

To develop relationships with a portfolio of major clients and expanding the relationships with existing customer by continuously proposing solutions that meet their objectives. The ideal candidate must have a sales background and be willing to conduct 25 + calls daily.

Duties & Responsibilities  

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competitors.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Cold calling potential customers, establishing customer needs and selling products accordingly
  • 25 telephone calls are required daily along with contact with up to and not limited to 10 Lead /Prospects weekly.
  • Acknowledge and following up within 24 hours on sales enquiries and sending out information to the customer.
  • Following up on leads generated by other departments
  • Working to monthly sales and revenue targets as set by Sales Director
  • Entering all required data for sales onto the company system – updating NetSuite and inputting information on customers
  • Listening to customer requirements and presenting appropriately to make a sale
  • Responding to incoming email, fax and phone enquiries within 24 hours
  • Negotiating the terms of an agreement and closing sales
  • Challenging any objections with a view to getting the customer to buy and ultimately the customer being satisfied with Medguard customer service.
  • Maintaining quality service by establishing and enforcing organisation standards
  • Identify product improvements or new products by remaining current on industry trends, market activities, and competitors and relaying to sales director/purchasing
  • Advising on forthcoming product developments and discussing special promotions
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
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