ROAD FREIGHT TRANSPORT OPERATOR - North Dublin
As a Road Freight Transport Operator, you will be responsible for the coordination and management of road freight shipments, with a specific emphasis on groupage traffic. You will play a key role in planning deliveries and collections, liaising with drivers, customers, and port authorities to ensure all consignments are handled efficiently and in compliance with relevant regulations.
Duties in the role:
- Coordinate daily groupage collections and deliveries across Ireland and the UK
- Manage freight movements through Dublin Port, ensuring all documentation and customs requirements are accurately completed and submitted
- Communicate with hauliers, subcontractors, and customers to schedule and monitor shipments
- Input and maintain accurate shipment data within the transport management system
- Prepare and manage all necessary customs clearance paperwork
- Ensure compliance with all road transport legislation and company policies
- Proactively resolve any transport or customer issues in a timely manner
- Liaise with warehouse teams to ensure correct loading/unloading of groupage freight
- Monitor driver performance and adherence to schedules
- Build and maintain strong relationships with clients and service providers
- Act as the first point of contact for drivers and subcontractors, providing ongoing support and guidance throughout the day
- Assist in managing driver schedules, ensuring routes are optimised and service levels are met
- Coordinate with subcontractors, ensuring they meet performance standards and maintain quality service
- Support fleet management operations by ensuring that vehicles are properly maintained, serviced, and roadworthy
- Ensure fleet records are accurately maintained, including servicing, inspections, and compliance documentation
- Act as a liaison between drivers, subcontractors, and the transport management team, ensuring smooth communication and quick resolution of any operational issues.
- Work closely with Department Manager to implement best practices and streamline daily operations for optimal efficiency
- Ensure any delays or issues related to transport operations are communicated quickly and efficiently to all relevant parties
Qualifications & Experience:
Minimum 2 - 3 years’ experience in a road freight forwarding role, with a focus on groupage
Strong working knowledge of Dublin Port operations, customs procedures, and port systems
Experience handling UK–Ireland freight movements post-Brexit is essential
Proficient in transport management systems and Microsoft Office applications
Understanding of customs processes and procedures