Receptionist (with Administrative Duties)
Location: Dundalk, Co. Louth
Hours: Monday – Friday, 8:00am – 5:00pm
Salary: 28,000 - 29,000
Role Overview
We are seeking a professional and personable Receptionist to support our busy reception area. This role is the first point of contact for the organisation, both face-to-face and via telephone, and plays a key role in delivering an exceptional service experience. This is an additional position created to support the continued growth of the business.
Key Responsibilities
- Welcome, screen, and manage all visitors, ensuring sign-in/sign-out procedures and documentation are completed correctly
- Answer telephone calls in an efficient and professional manner, directing calls, taking messages, and providing information to callers
- Maintain a clean, tidy, and professional reception area and meeting rooms at all times
- Receive, sort, and distribute incoming post and deliveries to relevant departments
- Maintain stationery supplies for reception and head office, placing and checking orders and organising storage
- Manage and order supplies for tea stations, coffee machines, canteen, milk, and cleaning supplies
- Manage the conference and meeting room booking system, scheduling appointments and arranging catering where required
- Support the Travel and Reception Lead, and in their absence, take responsibility for booking all company travel including flights, hotels, trains, car hire, and parking
- Record, update, and maintain travel budgets and electronically file all related confirmations and details
- Update company credit card records, chase outstanding receipts, and store documentation in the correct format
- Create and share internal email announcements to celebrate employee milestones (e.g. birthdays or special occasions) and arrange associated gifts
- Check and approve payments on 4P systems and allocate costs to the correct job codes
- Provide general administrative support to other departments as required
- Carry out any other duties deemed necessary by management
What You’ll Need
- Previous experience working in a busy reception or office environment
- Excellent verbal and written communication skills
- Strong proficiency in Microsoft Office, particularly Outlook, Word, and Excel
- Ability to work independently using your own initiative, as well as part of a team
- High level of accuracy with strong attention to detail
- Excellent organisational and time-management skills
- Discretion and the ability to maintain confidentiality at all times
What Would Be an Advantage
- Previous experience booking or arranging travel
- Experience handling a high volume of telephone calls
