Our client based in Dublin 1 are seeking a Receptionist / Clerical Officer to join their team on a contract until May 2027. Given a strong performance there will be an opportunity to apply for roles internally.
The chosen candidate will be the face of the organisation and will be required to exercise sound judgement, skill and diligence. Each inbound call will be answered with professionalism and passed through to the appropriate team.
€ 35,000 - €40,000
Working hours between 8am – 5.30pm
35 hour working week
Benefits included
Duties & Responsibilities
- Operating telephone switchboard to answer or transfer calls, providing information, communicating with members, taking messages and providing customer service
- Logging members queries received by phone, email, in person via the member portal on INTO’s system database, ensuring they are forwarded to correct department
- Dealing with post and in-house deliveries
- Greeting committee members, members and visitors in a courteous, professional and friendly manner whilst ensuring adherence to the company’s visitor policy
- Booking couriers and taxi’s
- Checking incoming correspondence throughout the day and distributing to relevant personnel
Skills & Attributes required
- Excellent interpersonal and communication skills
- Resilience and tenacity
- Strong analytical skills
- Accuracy and attention to detail
- Well-developed organisational and administrative skills
- Must multitask and have experience of working within a team environment
- Ability to exercise sound judgement
- Must have a knowledge of ICT Systems and a willingness to acquire additional skills as required
- Ability to work on own initiative including building a deep understanding of the business org. structure, day to day operations and query management
- Strong commitment to the member-focussed nature of this role
