Our client based in Dublin 1 are seeking a temporary Administrator / Clerical Officer to cover in their Membership team on a temporary basis for 1 month with a high possibility of extension. Given a strong performance there will be an opportunity to apply for roles internally.
€16.00 - €22.00 per hour
Working hours between 8am – 5.30pm
35 hour working week
Duties & Responsibilities
- To manage in a courteous, friendly and confidential manner, a large volume of phone queries and email queries
- To review, process and either approve or reject new membership applications
- To organise the labelling and packing of the Welcome Packs for new members including liaising with An Post for their collection and posting
- To review and approve invoices relating to the membership section
- To manage the correct membership categories on the membership database
- To liaise with Silverbear and bring to a successful conclusion any IT issues that arise on the membership database
- To produce Retirement Certificates as requested by Branch/District Secretaries
- To ensure that all members who require mail to be posted to their home address have a postal hub included prior to labels being produced
- To give assistance to the Administrative Officer of the section should they require it for any special task that might arise
- Contributing to meetings in the membership section where information and updates on current issues are shared
- Active involvement in maintaining the membership section of the website and ensuring that information is accurate, reliable and updated as necessary
- Relief reception duties as required
- Such other duties in the membership section
Skills & Attributes required
- Ability to deal with members in a professional and effective manner.
- Ability to write in a clear, concise and accurate manner;
- Sound understanding of GDPR requirements;
- An ability to demonstrate initiative, accuracy, efficiency, reliability, flexibility and attention to detail;
- Exercise sound judgment;
- Strong inter-personal and communication skills;
- Ability to work as part of a team in a co-operative and constructive manner;
- Very good administrative skills including proficiency in ICT;
- An ability to work competently under pressure;
- Resilience and tenacity.
