Maintenance Service Administrator – West Dublin
Reed is delighted to partner with a fantastic company for the recruitment of a Maintenance Service Administrator. You will be joining an extremely busy and friendly office and report directly to the Maintenance Service Manager. The business is doing extremely well, and they find themselves in a very secure position.
Hours: 8.30 am - 5.00 pm, finish at 4.00 pm on Friday
Contributory pension: 5% & 5%
Key Skills Needed:
Multitasking is hugely important along with attention to detail and organization
Working on own initiative as well as part of a team
Enthusiastic professional and motivated by working in challenging & fast paced environment
Excellent computer skills
Fluent English
Duties in the role:
- Dealing proactively with two very busy inboxes & phones
- Following up on customer inquiries, preparing quotes and proposals
- Ability & desire to resolve customer queries
- Supporting daily operational functions within the department
- Managing calendars / appointments
- Handling/file management
- Answering Phones
- Updating Oscar (In House System) with information – addresses / contacts / access details
- Liaising with the out of hours call centre
- Issuing worksheets
- Processing quotes
- Processing planned repairs
- Processing Site Hazards
- Processing Insurance reports - incoming and outgoing
- Processing Entrapments reports
- Scheduling engineers to sites
- Service Department support
- Assisting Accounts Department
- Managing clients Portals
- Processing RAMS
- Sending Invoices to clients
- PO / Accounts Assist
- Adhoc duties
