A leading retailer, experts of hair and beauty products are seeking a Store Manager to join their Dublin 22 site on a permanent basis. Serving both the professional and retail customer the Store Manager will be responsible for managing, coaching and developing a team of Store Assistants.

Salary – €40,000 basic max

Bonus

Benefits – Pension, staff discount, bike to work, staff discount

23 days annual leave

Hours – 8am – 5pm Mon – Fri, 12pm – 4pm Sun

The ideal candidate will have experience managing a team of 10+, be confident in performance management/ER, good stock management experience and have an interest in the industry. You must have a commercial mindset and have the sales ability to drive revenue.

Duties & Responsibilities

• Coach & develop team members to high levels of service and selling skills
• Promote multi- channel sales propositions.
• Continually assess customer feedback and initiate action plans accordingly
• Ensure customer relationships reflect our values
• Managing and motivating store team to deliver targets
• Timely management and execution of marketing campaign
• Identify commercial trends, suggesting improvements to product range to drive business forward
• Ensuring broad knowledge of competitor activity and local market conditions
• Identifying opportunities in store to grow sales
• Identifying opportunities outside of store to grow sales and acquire customers
• Keeping up to date on the hair and beauty industry
• Proactively upskilling yourself our products and brands
• Developing your knowledge of our Sally Europe business
• Identifying strengths and development and putting into practice
• Supporting team to grow and achieve through training and teamwork
• Recruiting, developing and growing of store team
• Identifying individuals with potential for growth
• Lead by example our core values within the team and embed them into our way of working
• Implement adequate plans to ensure fully staffed store appropriate to work and customer demands
• Employee metrics – turnover, absence, ER cases, induction sign off, performance ratings
• Team feedback
• Audit results
• Respect et application des procédure
• Achievement of sales targets (KPI scorecards, Gross profit, UPT, ATV, SPH, customer acquisition)
• Stock accuracy
• Communication & achievement store business plan objectives