Database Administrator - Clerical Officer

Job Description

Our client based in Dublin 1 is seeking a Database Administrator to join the Finance and Operations team.


Salary €30,867 - €45,757

13-month FTC

Hybrid working available after a probationary period


The purpose of the role is to work as part of the technical team supporting over 50,000 customers and 100 employees with the database.  

Main duties and responsibilities 

  • Assist in co-ordinating the many administrative tasks related to the delivery and on-going support of a MS CRM system.
  • Communicate with other departments regarding project requirements, timelines, or project-related information.
  • Provide product support for users in Head Office as well as to individual remote users throughout Ireland.
  • Co-ordinate and follow-up on weekly support calls with third party provider.
  • User testing of upgrades and updates to the MS Dynamics CRM.
  • Stay engaged with projects and be able to accurately report on the status of multiple sub-projects.
  • Develop and recommend processes and procedures to enhance department workflow.
  • Assist in the preparation and maintain a wide variety of manuals in support of the project department.
  • Provide training on CRM functionality to various users.
  • Prepare weekly project update presentation for senior management team.

Experience required

  • A bachelor’s degree in IT or the equivalent in training and education.
  • Knowledge or experience of using MS Dynamics
  • At least 1-2 years relevant work experience. Previous experience in a team or project role is preferred
  • Experience that demonstrates organisation skills associated with Project Management
  • Experience in testing processes and applications


  • Excellent verbal and written communication skills.
  • Exercise diligence with strong attention to detail.
  • Proactive and strong team player.
  • Ability to exercise sound judgement and problem-solving skills.
  • Demonstrates flexibility as required.
  • Ambition to further develop skills and knowledge.
  • Strong technical admin focus.
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