About the Role

An established organisation operating within a regulated environment is seeking an HR Administrator to provide high‑quality administrative support to the HR team.

This role is central to the effective operation of the HR function and plays a key part in delivering a professional, responsive service to employees, managers, and candidates. The successful candidate will support HR processes, systems, and compliance requirements while maintaining the highest standards of confidentiality and accuracy.

Key Responsibilities

General HR Administration

  • Act as the first point of contact for HR‑related queries via phone, inbox, and in person
  • Resolve routine HR queries and escalate more complex matters as appropriate
  • Maintain accurate and up‑to‑date employee records in the HR system and personnel files
  • Support performance management processes, including probation and annual appraisals
  • Ensure employees are enrolled on mandatory eLearning platforms and that training records are maintained
  • Process HR‑related invoices and liaise with Finance for approval and payment
  • Support absence management processes and ensure documentation is complete for payroll deadlines
  • Coordinate occupational health or wellbeing activities where required
  • Scan, file, and upload HR documentation in line with GDPR and internal standards
  • Provide administrative support to the wider HR team and assist with ad‑hoc projects
  • Support recruitment administration and provide cover when required
  • Exercise discretion and maintain confidentiality at all times

HR Systems, Reporting & Data

  • Maintain high standards of data accuracy and compliance within the HR Information System
  • Support the generation of HR reports in line with operational and regulatory requirements

Learning & Development Support

  • Assist with employee induction, onboarding, and orientation programmes
  • Support the coordination of training and ensure mandatory training remains in date
  • Identify training and development requirements and communicate these to relevant stakeholders
  • Participate in staff development and knowledge‑sharing initiatives within the HR team

Quality, Compliance & Risk

  • Ensure compliance with organisational policies, procedures, and employment legislation
  • Support quality improvement, audit, and accreditation processes
  • Assist with policy reviews and continuous improvement initiatives
  • Promote a culture of safety, quality, and positive reporting of incidents and near misses

Candidate Profile

The ideal candidate will have:

  • Previous experience in an HR administration or similar support role
  • Strong organisational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Confidence using HR systems and Microsoft Office applications
  • A professional and discreet approach to handling sensitive information
  • A proactive, collaborative, and service‑focused mindset