Litigation Legal Executive
Dublin 2 Firm
Duties & Responsibilities
- Client management
- You will be accountable for managing a caseload involving multiple clients.
- Being the internal point of contact for queries about that caseload - and an external point of contact for clients.
- You will be responsible for handling enquiries from clients in a professional, timely, flexible and friendly manner.
- You will be responsible for maintaining client data within the Keyhouse system and maintaining information (physical and electronic) for the provision of MI in line with client requirements.
- File management
- You will ensure all documentation is scanned, saved and named in line with Hayes McGrath procedures.
- Reviewing all case documentation to ensure the appropriate information has been received. Retrieving information from the hard copy file or in-house Case Management System (currently Keyhouse).
- Ensure all relevant associate information is entered on the system for each case.
- You will be responsible for the management of cases throughout their life cycle from file opening to file closure.
- You will assist your solicitor to progress files using Keyhouse tasks.
- You will ensure the financial information on each case is kept up to date.
- You will ensure all third parties invoices (barristers, engineers, doctors, specialists etc) and outlays are recorded accurately on the relevant file.
- Phone Calls
- Handle all incoming & outgoing phone calls promptly.
- Record all incoming & outgoing calls in the Call Notes facility on the Keyhouse system in order to document all activity pertaining to a case & keep the system file up to date.
- Emails
- Handle all incoming & outgoing emails promptly.
- Issue all emails pertaining to case files from the Keyhouse system email facility.
- Update physical & electronic files with any relevant information from emails as required.
- Diary Management
- Proactively manage the Diary of Solicitor/Partner.
- Organise meetings, appointments & other events for Solicitor/Partner as required.
- Organise appointments and meetings on behalf of your solicitor, arranging room facilities if required and notifying the relevant parties in advance.
- Dictation
- Assign all dictation to the offsite Typists where possible.
- Complete urgent requests for dictation typing if requested by Solicitor/Partner.
- Review & update/finalise any completed dictation received from the offsite Typists, & issue to Clients as needed.
Skills/ Knowledge
In order to successfully perform this role, the following skills/ knowledge are necessary:
- Proficient typing skills
- Proficient MS Word, Excel & Outlook skills
- Proficient English language, grammar & legal terminology knowledge
- Proficient Olympus system knowledge
- Proficient Keyhouse system knowledge
- Legal industry process knowledge
- Legal Executive training/knowledge
- Defence litigation knowledge
- Flexible working schedule
- Time Management skills
- Communication skills
- Attention to detail