Litigation Legal Executive

Dublin 2 Firm

Duties & Responsibilities

• Client management
  • You will be accountable for managing a caseload involving multiple clients.
  • Being the internal point of contact for queries about that caseload - and an external point of contact for clients.
  • You will be responsible for handling enquiries from clients in a professional, timely, flexible and friendly manner. 
  • You will be responsible for maintaining client data within the Keyhouse system and maintaining information (physical and electronic) for the provision of MI in line with client requirements.
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• File management
  • You will ensure all documentation is scanned, saved and named in line with Hayes McGrath procedures.
  • Reviewing all case documentation to ensure the appropriate information has been received. Retrieving information from the hard copy file or in-house Case Management System (currently Keyhouse).
  • Ensure all relevant associate information is entered on the system for each case.
  • You will be responsible for the management of cases throughout their life cycle from file opening to file closure.
  • You will assist your solicitor to progress files using Keyhouse tasks.
  • You will ensure the financial information on each case is kept up to date.
  • You will ensure all third parties invoices (barristers, engineers, doctors, specialists etc) and outlays are recorded accurately on the relevant file.
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• Phone Calls
  • Handle all incoming & outgoing phone calls promptly.
  • Record all incoming & outgoing calls in the Call Notes facility on the Keyhouse system in order to document all activity pertaining to a case & keep the system file up to date.

• Emails
  • Handle all incoming & outgoing emails promptly.
  • Issue all emails pertaining to case files from the Keyhouse system email facility.
  • Update physical & electronic files with any relevant information from emails as required.

• Diary Management
  • Proactively manage the Diary of Solicitor/Partner.
  • Organise meetings, appointments & other events for Solicitor/Partner as required.
  • Organise appointments and meetings on behalf of your solicitor, arranging room facilities if required and notifying the relevant parties in advance.
• Dictation
  • Assign all dictation to the offsite Typists where possible.
  • Complete urgent requests for dictation typing if requested by Solicitor/Partner.
  • Review & update/finalise any completed dictation received from the offsite Typists, & issue to Clients as needed.

Skills/ Knowledge

In order to successfully perform this role, the following skills/ knowledge are necessary:

• Proficient typing skills
• Proficient MS Word, Excel & Outlook skills
• Proficient English language, grammar & legal terminology knowledge
• Proficient Olympus system knowledge
• Proficient Keyhouse system knowledge
• Legal industry process knowledge
• Legal Executive training/knowledge
• Defence litigation knowledge
• Flexible working schedule
• Time Management skills
• Communication skills
• Attention to detail