Customer Support Administrator

Job Description

Customer Support Administrator- Full-time Permanent- Dublin 15

Our client, a leading provider of accessories, luggage, gifts and jewellery in Ireland and the UK, is seeking an experienced candidate to join their team.

This role of a Customer Support Administrator will ensure reliable customer communications and support all aspects of administration, sales order processing, stock control and distribution.

This is a fast-paced role in busy and exciting environment where you have the chance to play a key role in the daily operations and success of the company.

This role is a full-time permanent role, office based in Ballycoolin, Dublin 15. Hours of work are 8.30am-5.15pm Mon-Thu, 8.30am-4.15pm Friday.

Job responsibilities:
• Process a high volume of sales orders and daily sale file uploads
• Manage and resolve customer queries and credit claims
• Ensure customer delivery requirements are met in a timely manner
• Reporting on sales information
• Mailshots and follow ups
• Stock Control

Essential criteria:
• Previous administration experience
• Strong communication skills and a solution focused approach
• Experience of using ERP systems to process sales orders
• Strong IT skills, including MS Office
• Strong numerical skills and attention to detail
• A great telephone manner
• Proactive and enthusiastic

If you are interested, please apply below or send your CV to Erin- / 1 418 9952

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