Duty Manager

Job Description

Job Title: Hotel Duty Manager

Location: Limerick, Ireland

Salary: Up to €35K

Job Type: Permanent

Job Summary:

As a hotel duty manager, you will be responsible for the day-to-day management of hotel operations, ensuring that guests receive exceptional customer service and that all work colleagues co-operate to create and maintain a safe and secure environment for all guests, visitors, and employees. You will be working at a renowned 4-star hotel & spa in Limerick, one of the region's leading leisure, wedding, and conference venues.

Key Responsibilities:

• Ensure the smooth running of service when you are on duty.
• Promote a professional and hospitable image to the guest.
• Give full cooperation to any guest requiring assistance with a prompt, caring, and helpful attitude.
• Be flexible in assisting around the hotel in response to business and guest needs.
• Maintain regular and efficient communication relating to your shift and attend all hotel meetings as required.
• Assist with the personnel and training function in the hotel, taking on specific responsibilities in this area.
• Take on supervisory responsibilities in specific departments as required and assist in all catering areas operationally.
• Assist in the training and induction of new staff in conjunction with the heads of department.
• Ensure the security of the hotel, stocks, and keys at all times while on duty.
• Assist the operations manager in complying with legal obligations in relation to health & safety.
• Ensure that risk assessments are carried out and reviewed regularly.
• Identify and report maintenance requirements/hazards in the workplace.
• Assume responsibility while on duty for any emergency situations in line with procedures.
• Attend any training meetings as required.

Qualifications and Skills:

• At least 2 years of experience in a similar role.
• Outstanding communication and leadership skills.
• Customer-centric mindset.

If you are interested in this role, please apply now or contact Reed Recruitment for more details at john.phillips@reed.com. This is a rare opportunity to grow your hospitality career!

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