Accommodation Supervisor

• Salary: Competitive
• Location: South Dublin
• Job Type: Full-time

The Royal Marine Hotel, a South Dublin institution established in 1828, is looking for an Accommodation Supervisor to join our team. Set in four acres of beautifully landscaped gardens overlooking Dublin Bay, this 4-star hotel is a place where high standards and quality service are the norms. The successful candidate will play a crucial role in maintaining the quality standards of our housekeeping department and ensuring guest satisfaction.

Day to Day of the role:

• Maintain excellent standards of housekeeping in line with department SOPs.
• Work closely with the front office to ensure accurate room status communication.
• Communicate maintenance requests clearly to the Engineering Team.
• Handle all guest requests professionally and promptly.
• Attend and contribute to scheduled meetings.
• Conduct daily pre-shift meetings with the team and ensure ongoing training.
• Keep the office, linen room, storage rooms, and trolleys neat, orderly, and well-stocked.
• Check rooms for cleanliness and maintenance issues.
• Oversee the completion of all checklists by the linen porter, public area, and night attendant.
• Cover for other accommodation staff as necessary.
• Keep the team informed about daily events, group functions, and guest activities.
• Enforce procedures for guest lost property.
• Conduct inventories and order supplies to maintain adequate inventory levels.

Required Skills & Qualifications:

• Previous leadership experience in a 3/4 star hotel with a focus on quality.
• Strong command of the English language.
• Proven track record of driving standards in a similar role.
• Excellent time management and organisational skills.
• Working knowledge of computers.
• Hands-on approach.
• Flexibility to work various shifts and full-time availability.
• Right to work in Ireland.

Benefits:

• Opportunities for advancement.
• Staff discounts on accommodation in sister properties.
• Complimentary Health Club and Pool Membership.
• Discounted Spa treatments & products.
• Complimentary Golf in Druids Heath.
• Bike to work scheme & commuter plans, free parking.
• Meals during shifts & healthy snacks.
• Recognition programs such as Achievers of the Year, Leaders of the Quarter, and Achievers of the Month.
• Employee Referral Bonus.

If this sounds like the ideal job for you, please contact me on 02890310157 or john.phillips@reed.com.