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***WANTED- Experienced Credit Hire Claims Handlers****

Location: GLASGOW, LANARKSHIRE Salary: 20000.00 - 22000.00 GBP Per Annum
Sector: Insurance Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: about 1 year ago Reference: 3154886

Reed Insurance are delighted to be working with a leading Insurer based in the heart of Glasgow City Centre. This national organisation are seeking a Personal Injury and to join their expanding team.

This is a full time role working a 35 hour week, Monday to Friday within office hours and with no weekend working or late nights!

Key Responsibilities
- Telephone-based, you will manage Credit Hire and Personal Injury Claims from cradle to grave, ensuring that you deliver excellent customer service from first contact to resolution
- Investigate claims in detail in order to establish validity and liability
- Liaise closely with your customer and my client's suppliers, ensuring you build effective relationships and deliver a professional brand image
- Exceed productivity targets and focus on controlling costs and preventing losses
- Provide a high quality service, whilst ensuring a positive commercial outcome for the business
- Confident in objection handling and conflict resolution
- Investigate and resolve disputes
- Negotiate, offer terms and settle claims before escalation or litigation stage and within required Service Level Agreement timescales
- Accurate computer data entry skills

In return my client can offer excellent incentives and employee benefits including:

- A competitive salary
- A contributory pension scheme
- Excellent career progression
- Structured and supportive training
- Discounted products for you, your friends and family
- Eligibility to their Profit Share Scheme
- 33 days annual leave
- A fun filled working environment where your ideas are valued and your opinion matters!

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