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Pension Case Reviewer

Location: CANARY WHARF, LONDON Salary: 300.00 - 300.00 GBP Per Day
Sector: Insurance Job Type: Temporary
Shift Type: N/A Applications: 94
Posted: about 2 months ago Reference: 3521597
Pension Case Reviewer (Remote working, immediate start)

Rate: £300 per day
Duration: 12-month contract

We are currently recruiting for Pension Case Reviewers to join our client on a 12 month temporary contract, based in Docklands, London on £300 per day. Our client are an independent and impartial complaint reviewer for the financial services industry.

The Role:
We are looking for individuals with previous complaint or dispute handling and investigation experience within the Pensions industry, ideally within a regulated financial services environment.

As a Pension Case Reviewer on £300 per day (umbrella) you will be required to review both sides of a pension/investment dispute in detail, ensuring it is complete and ready for decision. As part of that review you will need to ensure that the relevant law, regulation and good industry practice have been considered in reaching the outcome of the case, highlighting any further steps that are required and liasing with the decision maker to take the appropriate action.

You will need to work at pace, applying your extensive pensions experience to gain a clear understanding of the facts of a case, while highlighting any technical matters that could impact a complaint outcome.

Key Requirements:

• Experience of investigating complaints/disputes within the pensions industry
• Previous experience of pensions advice and private pensions complaints management
• Previous experience of undertaking detailed case reviews and liasing with legal support teams
• An understanding of – and ability to assess compliance with – relevant regulatory requirements and industry guidelines
• Ability to demonstrate strong analytical skills to provide a balanced presentation of the pertinent facts of a case
• Excellent written and verbal communication skills and attention to detail
• Strong stakeholder management skills.
• Knowledge of pension schemes and understanding of pensions redress methodology

The Pension Case Reviewer role is due to start ASAP. This full-time role is deemed to be inside IR35, with a daily PAYE rate of £228.21 and Umbrella rate of £300 per day.

This is a full time working from home opportunity on a 12 month contract but you must be able to attend Docklands site on request.

Should you have the right experience please apply with the most up to date version of your CV and we will be in contact shortly.

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