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Junior Relationship Support Officer working for an international Bank in the City of London - immediate start

Location: CITY OF LONDON, LONDON Salary: 18000.00 - 20000.00 GBP Per Annum
Sector: Banking Job Type: Permanent
Shift Type: N/A Applications: 9
Posted: 11 months ago Reference: 3159869
Reed are currently recruiting for a junior support officer to join an International Bank based in the City of London. This is a role that provides a lot of progression for the right candidate and this is an ideal role for someone who wants to get into banking.

About the role:

The key aim of the role is to manage the middle office functions and roles in Commercial Banking SBU acting as a primary interface between the front office and back office in delivering customer expectations. The Job holder will work extensively with the Relationship Managers and Relationship Support Manager to develop new initiatives and support the business to attain set customer service expectations.
This role reports to the Head of Commercial Banking for the Strategic Business Unit.
Duties include:

Assisting to review Relationship Managers (RM) payment log daily for status
Help to coordinate and respond to all payment referrals for Signature irregularities, insufficient balance and forex conversion
Help to prepare customer anniversary reports and ensure they are delivered timely
Assist to manage and update relationship management dashboard reports – Account opening, outstanding deferrals etc.
Work directly with the Relationship Support Manager to ensure all compliance queries are responded to promptly.
Review account dormancy and funding reports, working with the RMs to ensure clients are proactively contacted to regularise their accounts.
Help ensure all mortgage customers have updated property insurance policy
Responsible to respond to walk in calls / email enquires

Person/Experience required:
Previous working experience

If you are interested please apply below!

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