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Floating Support Worker – Mental Health

Location: RICHMOND UPON THAMES, MIDDLESEX Salary: 18000.00 - 19000.00 GBP Per Annum
Sector: Care Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: about 1 year ago Reference: 3095821
Metropolitan is a leading provider of integrated housing services, care and support and community regeneration. We manage over 38,000 affordable homes for rent and sale to those with greatest need, along with a range of care and support services.

We are currently seeking a Floating Support Worker to support 70 customers in the Richmond area. This role is not a care role, our customers are already within the system and require a level of advice and support that will help them ultimately achieve independent living. The services are based in a number of residential streets in the borough and requires lone work, but with full support from an experienced manager.

Floating Support Worker – Mental Health
Richmond, London
Full time 37.5 Hrs –Mon-Fri 9am-5.30pm
£18,000 -£19,000

Main accountabilities:
• Supporting a variety of customers with various mental health issues
• Working closely with the third parties involved with providing extended support for our customers , including clinical and social support
• Responding to signs of change in behaviour that may indicate other issues
• Encourage independent steps
• Maintain care planners for all customers
• Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals.
• Provide support and practical assistance to customers around benefits, budgeting, paying bills and accessing appropriate services, including some housing management.
• Provide social and emotional support to customers in line with policies & procedures and best practice.
• Promote self-advocacy and act as the customers’ advocate where appropriate.
• Be aware of customers’ wellbeing, safety and state of health, reporting any concerns.
• Ensure all necessary records are accurate and up to date.

About you:
• Minimum of 6 months mental health experience
• Reliable, responsible, non-judgmental
• Ability to work flexibly to meet customer and service requirements across a geographical area
• Availability for working occasional weekends
• Ability to work using own initiative
• Level 2 Diploma in Health and Social Care related subject area or equivalent
• Ability to work using own initiative and as a member of a team
• Knowledge and understanding of relevant legislation

What Metropolitan can offer you:
Metropolitan offers an excellent and unique Benefits package that can be adapted to suit each individual. We offer employees the opportunity to choose from a wide variety of benefits which includes options around Childcare Vouchers, Health and Wellbeing Programme, Employee Assistance and discounts with multiple retailers and many more. We also offer an impressive Pension Scheme and 28 days annual leave plus bank holidays, with the ability to buy and sell up to 5 days! Along with all this we are about to launch our Metro Academy which will ensure that your career is developed for years to come!

Any successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

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